Job Description

Position Summary:

Join a team focused on the success of our customers, the success of our communities, and the success of each other. Farm Credit East (FCE) is the leading provider of loans and farm advisory services to farm, forest product, fishing, and other agricultural business owners across the northeast. We are One Team Working Together with a focus on our five pillars: Outstanding Customer and Employee Experience, Quality Growth, Operational Excellence, Commitment to our Communities, and Protecting Customer Information.

As part of the credit delivery team, this person ensures Farm Credit East clearly understands the collateral risk position of loans secured by Personal Property and/or Real Estate. The Certified General Appraiser or Qualified Evaluator becomes an expert in their assigned marketplace(s) and collateral segment(s) and collects quality sales information to build out Farm Credit East’s market intelligence. This person may also work directly with customers to provide valuation information for a profitable fee. All duties are performed within FCA, Uniform Standards of Professional Appraisal Practice (USPAP) and Farm Credit East policies and procedures as applicable.

A good understanding of economic market forces is key, as are excellent communication, collaboration, and customer service skills. This person works closely with fellow valuation, lending, tax, and consulting staff, among others. This person is expected to develop a strong understanding of Farm Credit East’s products and services and make internal referrals that provide valuable solutions to our customers’ business needs.

The value drivers for this role are as follows:

• Provides timely and well-informed valuation information, contributing to Farm Credit East’s loan decisioning, loan growth and an exceptional customer experience.
• Maintains outstanding market intelligence and shares market insights with staff, contributing to the agricultural expertise of the Farm Credit East team.

We offer generous benefits including: a 6% 401K match plus an additional defined contribution retirement plan, medical, dental, HSA, paid annual holiday and sick leave, FSA, life insurance, and a bonus incentive program. Farm Credit East provides all team members with the training and resources needed to be successful in their careers. Technical training, soft skill training, and ongoing professional development provided by Farm Credit East will help you be poised for continued career growth within our organization. We use state of the art technology for customer relations (Salesforce), internal communication (Microsoft TEAMS) and delivery of services.

Come join a collaborative, customer-focused team at Farm Credit East!

Duties and Responsibilities:

Business Development

• Accurately prepares valuation reports and/or appraisals per Farm Credit East and regulatory standards
• Delivers accurate, high quality valuation reports and/or appraisals for a profitable fee, within a timeframe that supports a rapid customer response
• Monitors Personal Property and/or Real Estate sales activity to capture relevant data within your designated marketplace(s)
• Analyzes Personal Property and/or Real Estate sales transactions to build out Farm Credit East’s sales database and market intelligence
• Develops expertise and working knowledge within market segments, serving as a Trusted Advisor

Customer Centricity

• Works collaboratively with teammates to generate cross-selling results and a best-in-class customer experience through a cohesive and holistic approach
• Actively manages sales/market data, customer data, and CRM dashboards to ensure data integrity
• Promotes the Farm Credit East brand in their region
• Embraces the transformation of Farm Credit East through adoption and utilization of new processes, procedures and digital tools with the intent to deliver a high level customer experience
• Encourages strong community commitment contributing to the positive image of the team and Farm Credit East; actively participate in team meetings and events
• Adheres to Farm Credit East time and billing practices and procedures ensuring timely and transparent billing

Job Qualifications and Requirements:

• This position requires a bachelor’s degree in Agriculture, Agri-Business, Economics, Finance, Business or a related field.
• Maintain a State Certified General Appraiser License
• Salary range: $50,000-$105,000 commensurate with experience and certification level (if applicable) 
• We offer hybrid work options after six months of employment with Farm Credit East. Hybrid work options are determined based on job role and balancing the needs of the customers, the team, and individual work performance. This will be reviewed based on manager discretion. 

Farm Credit East is an Equal Opportunity Employer. As an Equal Opportunity Employer, we do not discriminate on the basis of race, color, religion, national origin, sex, sexual orientation, gender identity or expression, age, marital status, parental status, political affiliation, disability status, protected veteran status, genetic information or any other status protected by federal, state or local law. It is our goal to make employment decisions that further the principle of equal employment opportunity by utilizing objective standards based upon an individual's qualifications for a specific job opening. In compliance with the Americans with Disabilities Act (“ADA”), if you have a disability and would like a reasonable accommodation in order to apply for a position with Farm Credit East, please call 1-800-562-2235 or e-mail  FarmCreditCareers@farmcrediteast.com .

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