Senior Customer Service Representative Job at Schneider, Green Bay, WI

TzhyQ0VCc21PcFlaOXM3b2RTby9nWk1E
  • Schneider
  • Green Bay, WI

Job Description

:

Schneider is seeking a Senior Customer Service Representative in Green Bay to be responsible for handling relationships with Schneider's customers. The Senior Customer Service Rep will take care of tasks related to processing and monitoring customer orders, managing freight solicitation and negotiating market rates.

Responsibilities:
  • Monitor customer freight to identify issues and improve efficiency.
  • Recommend adjustments as freight volumes fluctuate.
  • Use a variety of technology to analyze service issues and trends to determine solutions.
  • Work closely with leaders, teams and customers.
Skills and qualifications:
  • Have a high school diploma or GED.
  • One year of customer service experience preferred.
  • Have strong written and oral communication skills.
  • Able to manage multiple priorities.
Pay and benefits:
  • Associate will be provided partial scheduled remote options after one year in role dependent upon associate meeting the performance expectations of the role.
  • Additional $1.25 per hour on second and third shift, $2.00 per hour on weekends.
  • Medical, dental and vision insurance.
  • Company-paid life insurance.
  • 401(k) savings plan with company match.
  • Paid time off and paid holidays.
  • Results-based incentive pay program where you can earn above and beyond your base pay.
  • Tuition reimbursement.
  • See full list of customer service benefits .

PI19d65120bf3d-30492-34902121

Job Tags

Hourly pay, Holiday work, Remote job, Weekend work, Afternoon shift,

Similar Jobs

My BTLR

Virtual Assistant (Part-time Contract) Job at My BTLR

 ...This is a remote position. Our executive assistants are responsible for providing a wide variety of support services to clients. The EA may delegate some or all of his/her work, acting as a single point of contact for other EAs when applicable. Often, the EA serves... 

Element Care

Personal Care Specialist Job at Element Care

Great Life work Balance position with excellent benefits! The Personal Care Specialist serves as a member of the PACE Interdisciplinary Team. Under the direction of a licensed nurse, incumbent participates in all aspects of the planning, implementation and evaluation...

Digicomm Semiconductor

Physical design engineer Job at Digicomm Semiconductor

 ...Additionally, our educational division is dedicated to designing and developing electronics & communications trainer kits for young engineers across India. Role Description This is a full-time on-site role for a Physical Design Engineer at Digicomm Semiconductor.... 

The H&K Group

Bridge Carpenter Job at The H&K Group

 ...The Structures Division of the H&K Group, Inc. is looking for a Bridge Carpenter to construct, erect, install, and repair structures and fixtures of wood, plywood, and wallboard, conforming to local building codes. The Carpenter will support bridge and other structural... 

Cocoon House

Residential Youth Counselor Job at Cocoon House

 ...lives. If this sounds like you, we would love to hear from you. Cocoon House is committed to continually growing in our equity, diversity, and inclusion journey, and candidates with lived experience or identify as BIPOC and/or LGBTQ+ are strongly encouraged to apply!...